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Liability & Privacy

Liability and privacy disclaimer

The information contained on this web site is provided in good faith, and every reasonable effort is made to ensure that is accurate and up to date. Accordingly, this information is provided as is without warranty of any kind. SARAS excludes all warranties either express or implied (Including but not limited to any implied warranties of interchangeability, fitness for a particular purpose satisfactory quality or freedom from hidden defects). In no event shall SARAS be liable for any damage arising. directly or indirectly from the use of the information contained on this website including damage arising from inaccuracies omissions or errors. Any person relying on any of the information contained on this website or making any use of the information contained herein shall do so at its won risk SARAS hereby disclaims any liability and shall not be held liable for any damage including without limitation direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss. The information contained on this web site amy be changed or updated at any time without notice. SARAS undertakes to treat all information revised from visitors to our site with complete confidently.

Cancellation Policy:

  • 100% payment on Block Flying Time must be made while booking the aircraft.
  • Payment has to be made in the name of “SARAS RESCUE”
  • Minimum 2 hour would be charged per day
  • Night detention charges if any would be charged Rs. 65,000/- per night.
  • Crew boarding and loading charges would be Rs. 30,000/- after 4 hour of halt and Rs. 50,000/- would be charged in case of night halt.
  • Watch hour extension charges as per sector.
  • 25% of charges based on Block/Estimated Flying Time will be deducted in case a confirmed booking is canceled between “12-8” Hours before Estimated Time of Departure.
  • 50% of charges based on Block/Estimated Flying Time will be deducted incase a confirmed booking is canceled between “8-6” Hours of Estimated Time of Departure.
  • 100% of charges based on Block/Estimated Flying Time will be deducted incase of “No Show” and “Cancellation” of confirmed booking between “4-2” Hours of estimated time of departure.
  • The quotation is valid for 7 days.
  • SARAS RESCUE will not revise the price after receiving 100% advance payment.
  • Aircraft is subject to availability and airworthiness.
  • Until Flight confirmation has been made, the booking will be treated as unconfirmed booking.
  • In case, if the flight has to be diverted to some other sector/due to bad weather or other technical reason or due to non-availability of the parking space or for refueling at the destination airport or due to non-availability of the night parking facilities at the destination airport, the client would bear the cost of additional sector and hours flown along with crew accommodation and lodging.
  • In case of outstation clients the cheque to be issued which is payable at par at all Branch location of their respective banks or the client can issue us a demand draft.
  • In case of FDTL of pilots is broken additional charges of Rs. 50,000 for just 2 hrs of extra flying by the pilots will be charged (FDTL means 10 hours flying time per day from chokes off to chokes on).
  • Maximum baggage allowed is 50KG per flight.
  • Please note for cancellation of ambulance on patient request post payment, the patient needs to send an email to sarasrescue@gmail.com Refund will be processed within 7 working days to the card holder.
  • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. Appointment cell will assist you. A new payment transaction will have to be processed.
  • The customer has the right to cancel their order before 10 days of the date of purchase.
  • If this involves the return of goods, your item must be in its original unused condition to be returned, unless there is a manufacturing defect and must be returned within 14 days of your purchase. Merchandise that has been worn, used or altered will not be accepted for return or exchange.
  • We never disclose patience name, documents etc. to public.
  • We never disclose patience information to public.

Refund Policy :

  • Please note for cancellation of ambulance on patient request post payment, the patient needs to send an email to sarasrescue@gmail.com Refund will be processed within 7 working days to the card holder.