Term & condition

Saras rescue: "A misson to save life" Air Ambulance / Train Ambulance / Road Ambualance.

  • 100% payment on Block Flying Time must be made while booking the aircraft.
  • Payment has to be made in the name of "SARAS RESCUE"
  • Minimum 2 hour would be charged per day
  • Night detention charges if any would be charged Rs. 65,000/- per night.
  • Crew boarding and loading charges would be Rs. 30,000/- after 4 hour of halt and Rs. 50,000/- would be charged in case of night halt.
  • Watch hour extension charges as per sector.
  • 25% of charges based on Block/Estimated Flying Time will be deducted in case a confirmed booking is canceled between "12-8" Hours before Estimated Time of Departure.
  • 50% of charges based on Block/Estimated Flying Time will be deducted incase a confirmed booking is canceled between "8-6" Hours of Estimated Time of Departure.
  • 100% of charges based on Block/Estimated Flying Time will be deducted incase of "No Show" and "Cancellation" of confirmed booking between "4-2" Hours of estimated time of departure.
  • The quotation is valid for 7 days.
  • SARAS RESCUE will not revise the price after receiving 100% advance payment.
  • Aircraft is subject to availability and airworthiness.
  • Until Flight confirmation has been made, the booking will be treated as unconfirmed booking.
  • In case, if the flight has to be diverted to some other sector/due to bad weather or other technical reason or due to non-availability of the parking space or for refueling at the destination airport or due to non-availability of the night parking facilities at the destination airport, the client would bear the cost of additional sector and hours flown along with crew accommodation and lodging.
  • In case of outstation clients the cheque to be issued which is payable at par at all Branch location of their respective banks or the client can issue us a demand draft.
  • In case of FDTL of pilots is broken additional charges of Rs. 50,000 for just 2 hrs of extra flying by the pilots will be charged (FDTL means 10 hours flying time per day from chokes off to chokes on).
  • Maximum baggage allowed is 50KG per flight.
  • Please note for cancellation of ambulance on patient request post payment, the patient needs to send an email to sarasrescue@gmail.com Refund will be processed within 7 working days to the card holder.
  • For rescheduling of cancelled appointments, a fresh appointment is required to be booked. Appointment cell will assist you. A new payment transaction will have to be processed.
  • The customer has the right to cancel their order before 10 days of the date of purchase.
  • If this involves the return of goods, your item must be in its original unused condition to be returned, unless there is a manufacturing defect and must be returned within 14 days of your purchase. Merchandise that has been worn, used or altered will not be accepted for return or exchange.
  • We never disclose patience name, documents etc. to public.
  • We never disclose patience information to public.